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Terms of Service

The agreement between you and Haven when you book a cleaning.

The service
We clean the tasks listed for your booked service and add-ons, within the booked time, using safe, reasonable methods.
Your information
Prices are based on the details you give us. If the home is significantly different, we'll agree any change with you before continuing.
Access and safety
You provide safe access, running water and electricity. Our team may decline tasks that are unsafe or outside the service.
Liability
Our liability is limited as described in the damage and incident procedure and the service limitations.
Last updated
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